Frequently Asked Questions

Q: What are Wash U Wash Hours of Operation?

A: Tuesdays 6-7:45 PM
    Thursdays 6-7:45 PM
    Sundays 4-6 PM

Q: What is a Wash U Wash business day?
A: Dirty laundry or dry cleaning received on a Tuesday will be washed and folded or dry cleaned by Thursday. Similarly items received on a Thursday will be taken care of by Sunday, and items received on a Sunday will be ready on Tuesday. Each turnaround time is denoted as one Wash U Wash Business day. All services are completed in one Wash U Wash business day unless otherwise noted.

Q: Where is the Wash U Wash store located?
A: Our store is located in the Gregg Storefronts on the South 40 of the Washington University Campus. If you’re going to main campus from the South 40, our store will be past the clock tower to your left.

Q: What is the Pick Up schedule for Pick Up and Delivery service?
A: Laundry will be picked up from the following dorms on the following days:
   
     Sunday: Fraternity Houses, Millbrook 1-4, Village House, Lopata House
     Tuesday: Eliot, Park, Mudd, Hurd, Hitzeman, Myers, Off Campus
     Thursday: Danforth, Shepley, Wheeler, Rubelmann, Umrath, Lee, Beaumont, Rutledge,
                     Shanedling, Dauten, Dardick, Nemerov, Lien, Gregg, Koenig, Liggett

Q: Do the Owners of Wash U Wash actually wash and fold the clothes?
A: No, a reputable local Laundromat washes and folds the clothes.

Q: When can I get my Wash U Wash laundry bag?
A: You can pick up your laundry bag during Freshman Move-In and Orientation. We will open the store and have a table outside of the store to assist you. If you can’t come during orientation, you can come during regular business hours once classes have started.
 


Home |  Services |  About Us |  FAQ |  Check Account Status

Privacy Policy |  Customer Service |  Security |  Shopping Cart |  Help